QSM is pleased to welcome J. D. Ottenbreit and James Heires, two recognized industry experts, to our growing professional services team.
An accomplished business leader with 15+ years of technical and functional experience that spans the commercial, government and academic sectors, J. D. Ottenbreit specializes in client and large account management, project/program oversight and control, the full software development lifecycle, quality assurance, business process redesign, as well as strategic planning and execution. He has led teams both domestically and internationally as part of a former Big Four corporation, a Fortune 50 company, and as an advisor to various cabinet level government agencies and departments.
Jeff will lead the QSM commercial consulting line of business where he and his team leverage our SLIM Suite of Tools and deep business insights to provide software modeling, project stewardship and best practice, metric and benchmark studies for application development and IT decision makers.
Jeff is a certified Project Management Professional (PMP) and trained in the Information Technology Infrastructure Library (ITIL) methodology and Carnegie Mellon’s Software Engineering Institute’s Capability Maturity Model Integration (CMMI) model. He holds a MBA in Management Information Systems from Sacred Heart University, a Bachelor of Arts from the University of Saskatchewan, and is a graduate of the Yale School of Management Strategic Leadership Workshop.
James Heires joins QSM as a part-time consultant, bringing with him over 25 years of experience in the aerospace and IT industries, working with both DoD and private sector clients. In his consulting work, James has implemented and staffed an IT project management office (PMO), provided quantitative benchmarking services to several Fortune 500 companies and helped companies achieve compliance with Capability Maturity Model (CMM), International Standards Organization (ISO), Health Insurance Portability and Accountability Act (HIPAA) and Project Management Institute (PMI) standards. As an engineer, James worked on the Canadair Regional Jet, Embraer EMB-123, CH-47, CH-53K, Joint Strike Fighter, UH-60, VH-60N; developing primary flight displays, flight management systems, and integrated avionics systems. James is also involved in the FACE Consortium’s Conformance Test team.
James has published more than 25 technical works, including a software benchmarking case study that was published in IEEE Software, and a contributing author to PMI’s Earned Value Management System working standard. He is also a former QSM client and SLIM tool user who has worked for Rockwell Collins, ACT, and Donatech. He holds a Bachelor of Science in Engineering from the University of Nebraska and is a PMI Certified Project Management Professional (PMP).