Technical Support RepresentativeTaylor Putnam joins QSM Research and Technical Support with a strong research background. Throughout college and her time interning for QSM, she has conducted studies on risk perception, complex decision making, behavioral economics, and project sizing. Taylor graduated cum laude from Dickinson College with a B.A. in Psychology and a minor in Spanish.Taylor Putnam's Recent ArticlesLeveraging the Power of Historical Data Through the Use of Trend LinesA Case Study in Implementing AgileTaylor Putnam's Recent Blog PostsCut the 'Madness' Out of Software EstimationManaging Project Risk through Early Defect DetectionThe Cinderella Stories of Software DevelopmentWhen Bad News Isn't So BadA Year in ReviewHow to Customize SLIM Charts to Make Them Presentation-ReadyHow to Use Big Data to Improve Your Software ProjectsWhen You Plan Your Projects Impacts the Bottom LineHow to Improve Your Software Project at the FoundationUpdated Performance Benchmark Table